My student cannot reset their password using "Forgotten password". How can I help them?
For students who are having troubles resetting their password using the default "forgotten password" functionality, send a support request for you...
Tue, 15 Oct, 2019 at 7:34 AM
How do I access instructor's materials in NewRow?
Click Files, Playlists Once in the folder, there are two ways to find the materials that you need: 1. Scroll down to find the particular course...
Thu, 16 Apr, 2020 at 3:26 PM
How do I play audio in a Newrow classroom?
To play the audio, go to the slide tray on the right. Select the slide of the audio you want to play.   When the slide is selected, you will see all relat...
Thu, 16 Apr, 2020 at 3:28 PM
Can I reissue a revoked license key?
Once a license key is revoked in LCMS / LKG or COSMOS, it becomes invalid.  It is not recommended to reissue license keys under any circumstances.  
Mon, 8 Jun, 2020 at 11:40 AM