FAQ

Does students' access to the Student Materials Portal and their digital materials expire?
Currently, the Student Materials Portal has no expiration date. This means that students can access their digital materials after they are no longer activel...
Tue, 15 Jan, 2019 at 1:52 PM
Can I access Student Materials Portal?
Yes, you can access Student Materials Portal if you have an existing SSO account that is associated with the role of Instructor (e.g. you normally access th...
Fri, 12 Apr, 2019 at 12:40 PM
Will the digital version of the English Passport Magazine be available for students on the Student Materials Portal? I don’t see any mention of it in the new Instructor Guide.
Passport Magazine is not integrated into any lesson plan for the new 2018 English material. As a product, Passport Magazine can still be offered by the sale...
Fri, 8 Feb, 2019 at 1:29 PM
How does "Revoke" function in LCMS affect student's ability to access their content on the portal?
Following are the two scenarios for using a "Revoke" function in LCMS. SCENARIO 1: Student was issued an LK that contains one ISBN/material. ...
Wed, 19 Jun, 2019 at 12:46 PM
Do Online Practice activities have the same questions per unit/level for all students?
Yes, all students will see the same OP activities if they are on the same course. The content is static and does not adapt based on performance.
Thu, 11 Jul, 2019 at 6:04 PM
Can students repeat the exercises in Online Practice as many times as they want? If so, will the exercises be the same?
Students have the option to reset their answers to Online Practice activities at the end of each OP unit. If they do so, they can restart that OP unit from s...
Thu, 11 Jul, 2019 at 6:05 PM
Is Online Curriculum Test adaptive?
The test items are randomized (question items will vary from test to test), but once it is started, it is static. It will not respond/adapt to quick correct...
Thu, 11 Jul, 2019 at 6:09 PM
My students want to do Review Unit activities at home. How can they check the answers?
The review units are solely intended to be done with an instructor as an in-lesson activity. These are not intended to be done outside of class as a self-st...
Thu, 11 Jul, 2019 at 6:20 PM
My student gets "This license key is already activated" error. Why?
This happens because the student has already registered their license key, and account for this license key's material already exists. Simply advise yo...
Thu, 18 Jul, 2019 at 1:50 PM
My student reports they do not see the progress they made with an Online Practice on their portal. What to do?
This most likely means they have registered their license key for the material under two different accounts*: * Account #1 was registered under one email a...
Thu, 18 Jul, 2019 at 2:02 PM