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Knowledge base
Instructor Portal
GETTING ACCESS
4
How do I or my instructors get access to the Instructor Portal?
Quick User Guide
GEBRAUCHSANLEITUNG
GUÍA DEL USUARIO
USING MATERIALS
20
How are the Course materials organized?
How do I find the materials for the Course I am teaching?
How can I find materials for individual Units?
How do I access the Instructor Guide?
Can I print my Course materials, including the Instructor Guide, Student Guide and Illustration Books?
See all 20 articles
STUDENT'S ONLINE PRACTICE
3
Can I see Online Practice activities to be able to answer student questions?
Can I see how my student performed on their Online Practice?
Can I access a student's Online Practice activities?
SETTINGS
3
Where can I update my password?
How do I log out?
How can I switch to another on-screen support language?
Aviation English
2
I don’t see Aviation English course materials on the portal. Why?
I am an instructional manager. How do I authorize my instructors to deliver Aviation English courses?
- Student Materials Portal
ONLINE PRACTICE
12
How do I get to my Online Practice activities?
Which Online Practice activities should I do?
How do I go to the next activity?
How do I play audio in Online Practice?
Can I see how a word is used in a sentence?
See all 12 articles
STUDENT GUIDE
9
How do I find and open a Student Guide?
How do I learn more about a Course Unit?
How do I take notes in the Student Guide?
How do I edit my notes within the Student Guide?
Where can I view, edit or delete my notes in the Student Guide?
See all 9 articles
TAKING THE TEST
4
USER GUIDE: BERLITZ ONLINE CURRICULUM TEST
Where do I find the test for each Course?
How often may I take the test for each course?
Is the test different every time I take it?
CHECKING PROGRESS
3
How can I view my progress over time?
How can I see my score for an Online Practice unit I have completed?
I only want to view Units for which I have not completed Online Practice. How do I do that?
ADMIN/SETTINGS
11
Where can I update my password?
How do I log out?
How do I add a new license key to my account?
How do I delete a license key?
How do I change my support language on the website?
See all 11 articles
QUICK START GUIDE
1
QUICK START GUIDE: STUDENT MATERIALS PORTAL
Berlitz Online Testing Platform
Beriltz Printed Curriculum Test
4
What is the purpose of Printed Curriculum Test and how can I access it?
How do I create and print Curriculum Test?
How do I enter student's answers and view the test results?
How do students who cannot complete 90% of the Online Practice before the end of their program take the Curriculum Test? (Total Immersion students or students who won't do it)
Berlitz Online Curriculum Test
2
Why do I (or my student) only see 20 questions? I thought there would be at least forty (40) questions.
Is there an answer key I can share with students who have taken the online Curriculum Test? They want to know what the right answer was.
Learning Path Generator
Creating and Editing Learning Paths
14
How do I create a new learning path?
How do I handle authorized units in a learning path?
How do I rearrange content units in an LP?
I don't speak German or Spanish. How do I know what this elective/skill is in the LPG?
What does pacing mean? How much content is covered in how much time?
See all 14 articles
Getting Started
3
How do I log into the LPG?
Need Access to LPG?
Recordings of Demos and Training Sessions
Technical Requirements
1
What does the LPG need to run properly?
Enrolling and re-enrolling an LP
8
Enrollment: How do I send a learning path to BVC for a charter group?
Enrollment: How do I send a learning path to BVC for a private student?
Re-enrollment: How do I re-enroll an LP student to add more content to their Learning Path?
Re-enrollment: How do I re-enroll an LP student to add more time to their Learning Path?
Re-enrollment: How do I re-enroll a student that needs to add authorized units to complete previously unauthorized content in an LP?
See all 8 articles
Management Portal
How To Articles
8
How do I access the Management Portal and set up my company and decision makers?
How do I add a decision maker/HR manager to the Management Portal?
How do I create a company on the Management Portal?
Why I do not see Performance Score for some groups on Company's dashboard?
How to interpret Group and Student Performance data shown on Company's dashboard?
See all 8 articles
2018 Tech Portals Support Process
Process Overview
1
What is the process for Tier 1 and Tier 2 Support?
Meeting Technical Requirements
1
What are the technical requirements?
Student Support Admin Tool
2
Student Materials Portal Admin Panel - Search for Users, "Ghost" as users, and Manage OP Progress Issues (limited access)
Merge Accounts
FAQ - cross portals
FAQ
14
Does students' access to the Student Materials Portal and their digital materials expire?
Can I access Student Materials Portal?
Will the digital version of the English Passport Magazine be available for students on the Student Materials Portal? I don’t see any mention of it in the new Instructor Guide.
How does "Revoke" function in LCMS affect student's ability to access their content on the portal?
Do Online Practice activities have the same questions per unit/level for all students?
See all 14 articles
Getting Started
0
Help Desk Software
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